In-home streaming, phone, printer, and Wi-Fi setup in eastern Indiana

LightWise IN is the tech next door for Wayne, Henry, Fayette, Union, and Randolph counties. I come to your house, get it working, and make sure you can use it after I leave.

Please be home and ready to sign in to your own apps. I do not keep passwords. If you’re not sure whether I can help with something, text me and ask.

What I do

Cut the cord. If you still pay a cable bill, I help you drop it. We look at what you actually watch, pick the apps you need, and I set them up on your TV. I do not promise a dollar amount — I show you the options and you decide.
Streaming setup. Fire TV Stick, Roku, Apple TV, Google TV, and the apps you keep — Netflix, YouTube, Prime, live-TV apps if you still want sports or news — on Wi-Fi, with remotes that work.
Phones and other electronics. New cell phones and smartphones (setup and moving contacts, photos, and apps), tablets, printers and scanners, smart TVs onto your stand, soundbars, speakers, and simple smart home devices such as a plug, bulb, doorbell, or thermostat. No drilling, no new wiring.
Wi-Fi and router help. A single router or a mesh kit you already have. I place it, write the login down, and check the room with a weak signal. Extra nodes or gear you do not already own are quoted on site.
Tech help. Basic problems on gear you already own, even if I did not set it up. Wi-Fi with a bad signal in one room. Wi-Fi that will not connect. A TV that will not join the Wi-Fi. A phone that will not sign in, move photos, or connect. Not a cracked screen, not a device I have to open.

Packages

Device setup

$99

Phones, printers, tablets, TVs on your stand, soundbars, speakers, smart home devices
Move contacts, photos, and apps when you have the old phone and logins
No wall mounting, no new outlets

Streaming setup

$129

Stick or box on the correct HDMI
Wi-Fi, the apps you chose, remotes paired
Help picking apps if you want to cut the cord
You open one show before I leave

Wi-Fi / Router

$149

A single router, or a mesh kit you already have
Placed where it actually reaches
Login written down and left with you
Speed check in the weak room
Extra nodes you do not already own are quoted

Tech help

$99

Basic problems on gear you already own
Wi-Fi that will not connect, or a weak room
A TV that will not join the Wi-Fi
A phone that will not sign in, move photos, or connect
No hardware repair, no opening devices

Not included: wall mounting, running wire through walls, opening a sealed TV, or hardware repair. Need an HDMI cable? $15–20 on the invoice. Second device or second streaming setup on the same visit: $79. Canceling the cable company is your call — I get the TV ready so you can. Travel inside the five counties is included.

Two different visits. Tech help is a paid visit for a basic problem, whether or not I set the gear up. The 7-day callback is free, and only if something I set up fails because of the work.

Book a visit

Pick a time that works. Available Monday and Tuesday (9am–8pm), Friday morning (8:30–11am), and Saturday evening (6:30–9pm). Be home with your logins ready.

Or text 765-300-6244 if you prefer.

How to book

Use the scheduler above, or text 765-300-6244 your city and what you need. You can also use the form below or email info@lightwisein.com.
I will confirm the package price and the time.
Be home. Sign in to Netflix, Amazon, Wi-Fi, or email yourself. If a password is gone, I help you reset it on your phone.

Hours and payment

By appointment. Use the scheduler or text me and we pick a window that works.
Monday and Tuesday are the widest days. Friday morning and Saturday evening are shorter windows.
Cash, Venmo, Cash App, PayPal, or Apple Pay. Paid before I leave. If you need to tap or swipe a card, ask when we book — I can often do that on my phone.

About

I’m Drew. I do this work in person in eastern Indiana — not a call center and not a big-box appointment window. Insured for in-home work. Local, straightforward, and I stay until you can use the thing I set up.

FAQ

What if I forgot my passwords? Be home with the phone that gets the reset code. I help you reset it. I do not keep your logins. If you cannot get into the account at all, we finish what we can and you text me when the reset works.
Do you work evenings or weekends? Sometimes. Jobs are scheduled. Monday and Tuesday are the widest days. Friday morning and Saturday evening are available in short windows. Text me and I will tell you what is open.
What if something stops working after you leave? If the same setup fails within 7 days because of the work, I come back at no charge. That free callback is only for something I set up. A bad device, a changed password, or the internet company being down is not a free callback. A new problem, or a problem on gear I did not set up, is a Tech help visit at $99.
How do I pay? Cash, Venmo, Cash App, PayPal, or Apple Pay before I leave. Card tap or swipe on my phone if we set that up when you book.
How do I reschedule? Text by noon the day before and there is no charge. Same-day cancel or a no-show is $40.

Contact

Call or text is fastest. Or send the form below.

Where I drive

Wayne, Henry, Fayette, Union, and Randolph counties. That includes New Castle, Richmond, Connersville, Liberty, Winchester, and the towns in between. No extra travel charge inside that area.